Refund policy

Last Updated: Mar 17, 2026

At FOLIKL, we stand behind the quality of our products and want you to feel confident in your purchase. If you are not satisfied with your order, we offer a 30-day refund policy subject to the terms below.

1. 30-Day Satisfaction Guarantee

Customers may request a refund within 30 days of the original purchase date.
To initiate a refund request, please contact:
support@folikl.com
Include the following information:
● Full name
● Order number
● Email used for purchase
● Reason for the return request
Our support team will provide instructions for completing your return.

2. Eligible Refunds

Refunds may be granted for products purchased directly from www.folikl.com.
To qualify for a refund:
● Requests must be submitted within 30 days of purchase
● Proof of purchase may be required
● Products may need to be returned depending on the situation
Refund eligibility is determined at the discretion of FOLIKL LLC.

3. Non-Eligible Purchases

Refunds are not available for:
● Products purchased from third-party retailers
● Unauthorized resellers
● Expired refund requests (after 30 days)
For purchases made through other retailers, please contact the retailer directly.

4. Shipping Costs

Shipping charges are generally non-refundable.
Customers may be responsible for return shipping costs unless otherwise stated by our support team.

5. Processing Refunds

Once a return is approved:
● Refunds will be issued to the original payment method
● Processing may take 5–10 business days depending on your financial institution

6. Subscription Orders

Customers enrolled in a subscription or auto-ship program may cancel their subscription at any time.
Subscription cancellations must be completed before the next billing date to avoid additional charges.
You may cancel by:
● logging into your account, or
● contacting support@folikl.com
Refund requests for subscription orders follow the same 30-day policy described above.

7. Damaged or Incorrect Orders

If you receive a product that is:
● damaged
● defective
● incorrect

please contact support@folikl.com within 7 days of delivery so we can resolve the issue
promptly.

8. Contact Information

For questions regarding returns or refunds, please contact:
FOLIKL LLC
149 S. Barrington Ave, #360
Los Angeles, CA 90049
Email: support@folikl.com